January 2013

pigsLooking forward to meeting with delegates at the AHDA* 28th Annual Conference 2013 being held at the Hinckley Island Hotel, Leicestershire on 22nd and 23rd January.

Delivering a  45 minute presentation on Tuesday afternoon focused on identifying opportunities to maximise the retail display area available within their varied businesses.

Making retail space work harder in any environment enjoying customer footfall is an essential ingredient toward the development of existing (or creation of new) revenue streams to help support and sustain a profitable and buoyant business.

*AHDA – Animal Health Distributors Association 

photo acquired from  AHDA website.

Let’s Talk Shop has recently been awarded the contract to work with Dumfries & Galloway Council, VisitScotland and 12 quality assessed Visitor Attractions across Dumfries and Galloway.

The intention of this pilot project is to add value to support to be delivered by VisitScotland who will be advising the attractions involved how to sustain and improve the quality of the visitor experience based upon their established Quality Assurance criteria.

Let’s Talk Shop will be focusing on identification of routes to improve overall business performance  and recommendation of areas for business improvement capable of delivering positive impact on both business vitality and the visitor experience.

“This is not just about enhancing any retail aspect within the attraction” advised Bill Smith of Let’s Talk Shop, “it’s about taking an holistic look at each of the attractions and identifying routes to enhance their vitality and opportunity for effective and profitable engagement with those visiting”

Dawn Hunter-Ellis of DHE Associates will be applying her valuable experience of the tourism sector by working in association with Let’s Talk Shop in the delivery of this project.