Online retailing

Windermere Business Centre has been providing managed office space in the heart of Windermere for almost 20 years in addition to a variety of other business ventures.

Following recent developments in the management of this family owned business a major programme of investment is now underway. Ground floor space is being transformed to create a new reception area, a break out/business lounge, meeting space, hot desk provision and three separate areas of bespoke office accommodation providing 660, 720 and over 1000sq ft of modern managed office space.

Once home of Atkinsons Cake Factory, and dating back to the early 1900’s, some of the industrial heritage of the building is being  recaptured in the refurbishment which, once completed, will enable a wider cross section of local business needs to be accommodated than has previously been possible.

Having been associated with the Business Centre for over a decade, and based within it for a number of years prior to establishing Let’s Talk Shop, it is pleasing that Lets Talk Shop Ltd has now been contracted to assist in the management of the Centre going forward and helping to drive development of the opportunities that it will provide for small to medium enterprise development in South Lakeland.

Watch this space for more news of this exciting development.

First floor space of 394 sq ft has recently become available – if you would like more details please email me  on bill@sldt.co.uk or telephone 015394 40020

 

Tuesday April 12th  sees the commencement of another round of Let’s Talk Shop activity across East Lothian.

Following  presentation of an evening retail workshop in Haddington on Tuesday 12th our Shop Doctor will be carrying out up to ten one-to-one advisory visits to independent retailers in the area during the rest of the week.

This will be the third occasion that Let’s Talk Shop has been contracted by East Lothian Council to work with retailers and the initial visits will be followed up with a revisit to monitor progress  and identify any new opportunities later in the year.

 

 

sldcExcellent evening with the team from  Invest in South Lakeland at their Business Event at The Low Wood Hotel in Windermere last night with fellow speakers Nick Comer, Rosetta Brands Ltd and Justin Grammer, PS Business Matters.

Thought provoking and entertaining insight into the effective use of the ever changing world of Social Media from Justin and always  enlightening to hear the story of the online development of Rosetta Brands.

Justin Grammer
Justin Grammer
Nick Comer
Nick Comer

 

and me!
Bill Smith

It is easy to pass through Thornhill without full appreciation of the selection of retailing gems operating from this attractive small town close to Drumlanrig Castle.

With free parking, public toilets, tearooms,  cafes and hotels the number of shops may be relatively small, but the service provided and variety of products sold is large.

Lets Talk Shop; Retail RevitalisationFrom the  intriguing setting  of Thomas Tosh,   a cafe-gallery-retailer-venue based in the historic Old Parish Hall building in East Morton Street to the fashion delights at Voila and  101 Boutique time spent in Thornhill can certainly enhance the shopping experience.

IMG_5934Helping satisfy those seeking interior design and home accessories BQA Gifts, operated by The Buccleuch and Queensberry Arms Hotel, provides a wealth of intriguing items for the home and A1 Curtain Design deliver the skills and materials to compliment any home.

Hillhouse and Hunter have retained the  traditional setting of the original business within their family run hardware store and, at the end of West Morton Street, Antiques at Zitan dislay original  Chinese elegance for the home.

Of the ten businesses originally advised under the Let’s Talk Shop Support Programme 8 are still  very much in business, one is closing down due to retirement ( the owner is now 84 ) and another, The Happy Potter Ceramic Cafe, is now  Latte Da Tearoom.

All in all Thornhill sustains an intriguing mix of retail opportunity highly reliant on attracting customers seeking the service, quality and setting available. In addition on-line accessibility of many of the businesses concerned adds further dimension to individual business opportunities helping to sustain the businesses in the longer term.

retail revitalisation, store survival

Aspatria Farmers Ltd is an agricultural co-operative formed in 1870 by a group of West Cumbrian farmers who were disillusioned with the quality of products they were being supplied and the service they received from the local agricultural suppliers in business at that time.

Since then they have diversified their product range into a number of sectors including domestic pet and equestrian supplies, household products, gardening, clothing (leisure, workwear, equestrian), footwear and amenity products (for use on golf courses, forestry, football pitches, industrial sites, etc).

What is not as well recognised as it might be is that Aspatria Farmers is open to the general public and that the values of “quality, service, price” established in 1870 continue to be upheld.

Change is in hand at Aspatria Farmers and our Shop Doctor will be working with them to help ensure that they successfully continue to meet the needs of their membership whilst maximising their retail store opportunities and reaching out to a wider customer base.

 

 

As part of the Dumfries & Galloway Business Week, our Shop Doctor presented the “Bricks with Clicks” workshop on Monday 27th October.  The presentation looked at the challenges facing online retailing and how shops might engage in the online opportunity.

The workshop included a formal PowerPoint presentation followed by a discussion about issues facing the retailers in attendance.

Feedback received since the workshop has indicated that the retailers attending the session found it informative and are intending to further increase their engagement online either through website development or active participation on social media platforms.

HawksVisiting the Farm Shop and Deli Show on Tuesday March 25th provided an excellent opportunity for our Shop Doctor to meet with many of the excellent local food and craft producers exhibiting at the NEC.

The show was running alongside The National Convenience ShowFood & Drink Expo and Foodex.

In addition to the diverse range of food producers, exhibitors included a range of suppliers supporting the retail sector.  The interest of The Shop Doctor was particularly drawn to the following:

EcoBags – custom made Jute, Non-Woven, Cotton and Cooler Bags – www.ecobags.co.uk
The Menu Shop – much more than just menus – www.menushop.co.uk
Gadsby – wicker and wooden products – www.gadsby.co.uk
Artyfarty Designs – fun but practical accessories – www.artyfartydesigns.co.uk
Linkshelving ltd – rustic display equipment – www.linkshelving.com
Baro Lighting U.K Ltd – interesting and very effective range of retail lighting – www.baro.co.uk
Reward-IT Ltd – loyalty and gift card systems – www.loyaltycardsystems.co.uk
Kingscroft – creative, practical packaging – www.kingscroftlogistics

Certainly worth taking a look at their websites.

ETN coverThe August 2013 edition of Equestrian Trade News reproduces advice provided by The Shop Doctor relating to opportunities available to businesses retailing products to the Equestrian and associated sectors.

The Shop Doctor was asked to contribute the article following increasing call on his time from animal health retailers seeking routes to improve trading vitality through appropriate development and diversification of their businesses.

Read the article here