Scotland

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Successful tenders recently submitted by Lets Talk Shop Ltd to East Lothian Council, Dumfries & Galloway Council and Argyll & Bute Council will shortly see independent retailers in Dunbar, Haddington, North Berwick, Lockerbie, Gretna and Rothesay participating in Shop Doctor Support Programmes.

This will increase the number of  Scottish towns benefiting from the bespoke advice provided to independent retailers within them to nine with over 100 individual businesses receiving one-to-one advice and in excess of that number of delegates participating in the associated retail/merchandising workshops.

The visit to Rothesay, Isle of Bute is on behalf of the Rothesay Townscape Heritage Initiative (THI), a £2.6 million project currently coming toward the end of year two of a five year delivery phase. The THI project is funded by Heritage Lottery Fund, Historic Scotland, Leader and Argyll & Bute Council.

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As part of the Visitor Attraction Pilot Project being delivered by Dumfries & Galloway Council 12 visitor attractions across Dumfries & Galloway will be receiving advisory visits from both VisitScotland and Let’s Talk Shop.

Shop Doctor Bill Smith will be visiting each of the 12 attractions to identify business development opportunities capable of improving business performance, and onward profitability, whilst VisitScotland will be advising on routes to ensure that the attractions maintain their existing, or further improve, their quality assurance grading.

Attractions enrolled  include:

Mabie Park Farm

Cream O’Galloway

Creetown Gem Rock Museum

Drumlanrig Castle

Galloway Activity Centre

Marrbury Smokehouse

Barstobrick Visitor Centre

Hidden Treasure Museum of Lead Mining

Laggan Outdoor Activity Centre

The Whithorn Trust

Annandale Distillery

Hetland Garden Centre & Dino Park

 

The project is funded by ERDF  in conjunctioDumfries-and-Galloway-Logo 3n with Dumfries and Galloway PrintCouncil

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Let’s Talk Shop has recently been awarded the contract to work with Dumfries & Galloway Council, VisitScotland and 12 quality assessed Visitor Attractions across Dumfries and Galloway.

The intention of this pilot project is to add value to support to be delivered by VisitScotland who will be advising the attractions involved how to sustain and improve the quality of the visitor experience based upon their established Quality Assurance criteria.

Let’s Talk Shop will be focusing on identification of routes to improve overall business performance  and recommendation of areas for business improvement capable of delivering positive impact on both business vitality and the visitor experience.

“This is not just about enhancing any retail aspect within the attraction” advised Bill Smith of Let’s Talk Shop, “it’s about taking an holistic look at each of the attractions and identifying routes to enhance their vitality and opportunity for effective and profitable engagement with those visiting”

Dawn Hunter-Ellis of DHE Associates will be applying her valuable experience of the tourism sector by working in association with Let’s Talk Shop in the delivery of this project.