June 5, 2013

DSC_0060 croppedWith a portfolio of some 13 charity shops across the UK, LIFE recognises the importance of ensuring that its retail network delivers the best of standards and service to help ensure it can efficiently sustain and develop its charitable objectives.

The Shop Doctor was recently asked to provide a full day’s training in Rugby to some 26 staff responsible for the management of the shops.  He focused on helping them better understand how to maximise the returns available from each of their businesses by the implementation of effective merchandising practices and proficient customer service.

With the Shop Doctor’s fast-moving, fun and participative delivery style, the day proved a great success with delegates returning to their shops with renewed motivation and plenty of ideas for turning good shops into even better ones.

 

20130521_094908In order to assist Net-tex  launch its re-branded range of Equine Health and Management products, the Shop Doctor recently gave merchandising presentations to delegates attending Net-tex Roadshows in Gloucester and Newark.

Held on the 14th and 21st of May, the events heralded exciting changes in the presentation of the complete range of Net-tex equine health products.  The Shop Doctor was on hand to guide retailers as to how best to maximise the opportunities available from the product range now available by implementing good retail and merchandising practice.

Delegates attending the Gloucester event were also given the opportunity to visit the Stable Yard of Carl Hester MBE, Olympic Gold Medallist where Carl delivered a highly informed demonstration of dressage training.

Delegates attending the event at excellent facilities of The Oakridge Arena in Newark benefited from demonstrations from Show Horse producer and trainer Lynn Russell  on the dos and don’ts for turning out good show horses as well as a riding demonstration by Lynn on two of her horses that had travelled with her from Surrey.

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