2014

NS monumentThe latest phase of the Let’s Talk Shop Support Programme for independent retailers in Dumfries & Galloway will provide opportunity for up to 12 businesses in Newton Stewart to benefit from a visit from The Shop Doctor.

The programme will commence with a Retail Masterclass presentation on the evening of Monday April 14th followed by three days of one-to-one visits with retailers in the town.

Independent retailers seeking to participate in the scheme are asked to contact grant.coltart@dumgal.gov.uk

 

IMG_7686Sanquhar and Kirkconnel have been the latest towns in Dumfries & Galloway to benefit from a visit from The Shop Doctor.

Following a Let’s Talk Shop workshop on the evening of Monday February 10th February ten independent businesses requested one-to-one advisory visits.

Three businesses in Kirkconnel and seven in Sanquhar were subsequently visited with The Shop Doctor spending time with the owners discussing the business and assessing the retail environment, and how it functioned.

Each of the participating businesses will be receiving a comprehensive recommendation reports detailing opportunities to help drive retail vitality, including routes to improving presentation, layout, merchandising, lighting and customer service.

Each business participating in the current Let’s Talk Shop support programme is eligible for a £500 grant from Dumfries & Galloway Council to assist towards implementation of the recommendations made.

Newton Stewart is scheduled to be the final town to be visited in the current programme with an evening workshop scheduled for delivery on Monday 14th April and one-to-one visits in the days following.

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Further information about the programme and opportunities for retailers in Newton Stewart can be obtained from grant.coltart@dumgal.gov.uk

 

 

IMG_2348Following initial advisory visits made to independent retailers in April and June of 2013, The Shop Doctor will be revisiting Haddington, Dunbar and North Berwick in the week commencing 20th January 2014 to follow up with the businesses engaged in the Let’s Talk Shop programme funded by East Lothian Council and see what progress has been made.

Each of the participating retailers originally received a comprehensive Recommendations Report following the initial visit which identified opportunities for improvement in the way the businesses engage with their customers.

Recommendations included routes to enhance shop front presentation and impact, opportunities for maximising effectiveness of internal layout and improvements to merchandising.  The Shop Doctor also sought to identify other key opportunities to help sustain and develop each of the businesses.

As with all his recommendations, The Shop Doctor initially seeks to identify practical and deliverable solutions that can make a good business even better without extensive investment. “It is important to maximise the investment already made before spending even more” commented The Shop Doctor “often subtle change can deliver considerable benefits without major cost.”